Calidad de servicio en tiempos de Covid-19 en estudiantes universitarios
dc.contributor.author | Neyra Huamaní, Lidia | |
dc.contributor.author | Flores Morales, Jorge Alberto | |
dc.contributor.author | Pacheco Pomarino, Mariluz | |
dc.date.accessioned | 2023-01-13T18:56:33Z | |
dc.date.available | 2023-01-13T18:56:33Z | |
dc.date.issued | 2021 | |
dc.description | Indexado en Scopus. | |
dc.description | El texto completo de este trabajo no está disponible en el Repositorio Institucional UNIFE. Deberá acceder por el DOI ó URL de la casa editorial externa. | |
dc.description | Revista Venezolana de Gerencia ; Vol. 26, Nº5 ; 2021 ; pp. 108-122 | |
dc.description.abstract | The objective of this research was to develop a systematic review of the scientific literature between 2015 and 2022 on the relationship between digital competencies and critical thinking. In the methodological aspect, the PRISMA methodology was taken as a starting point, having chosen the Scielo, Scopus, Ebsco, and Eric databases, in English and Spanish. Neither language nor place was considered an element of exclusion. As for the results: out of 30 sources, 13 correspond to Spain with 8 publications, the rest to different countries; 18 in Spanish and 12 in English; the greatest number of publications have been in 2021 with 11; a third part has been published in SciELO; the predominant methodological approach is quantitative; 60% have an indirect relationship between the two categories; and in terms of linkage, 56% contribute to improving learning. In the discussion and conclusions: it is in Spain that there is the greatest concern for publications of this type, so most are in Spanish; it is inferred that the highest peak is 2021 due to the pandemic; the majority quantitative approach is due to the preference for quantifiable statistical data especially for the digital competencies category; the indirect relationship between the two categories is because both have different methodologies; and finally the ability for digital competencies significantly improve learning and contribute to providing solutions to different learning situations. | |
dc.identifier.doi | https://doi.org/10.52080/rvgluz.26.e5.8 | |
dc.identifier.journal | Revista Venezolana de Gerencia | |
dc.identifier.uri | http://hdl.handle.net/20.500.11955/1050 | |
dc.identifier.url | https://www.scopus.com/record/display.uri?eid=2-s2.0-85112602300&doi=10.52080%2frvgluz.26.e5.8&origin=inward&txGid=f50dd5ef9dcb4e0c431a2fef500eee2a | |
dc.language.iso | spa | |
dc.publisher | Universidad del Zulia | |
dc.relation.ispartof | urn:issn: 1315-9984 | |
dc.rights | info:eu-repo/semantics/restrictedAccess | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-sa/4.0/ | |
dc.source | Repositorio Institucional - UNIFÉ | |
dc.subject | Calidad de la educación | |
dc.subject | Aprendizaje en línea | |
dc.subject | Estudiante universitario | |
dc.subject | Pandemia | |
dc.subject.ocde | https://purl.org/pe-repo/ocde/ford#5.03.01 | |
dc.title | Calidad de servicio en tiempos de Covid-19 en estudiantes universitarios | |
dc.title.alternative | Quality of service in students of a national university in Lima | |
dc.type | info:eu-repo/semantics/article | |
unife.autor.afiliacion | Flores Morales, Jorge Alberto |
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