Calidad de servicio en tiempos de Covid-19 en estudiantes universitarios

dc.contributor.authorNeyra Huamaní, Lidia
dc.contributor.authorFlores Morales, Jorge Alberto
dc.contributor.authorPacheco Pomarino, Mariluz
dc.date.accessioned2023-01-13T18:56:33Z
dc.date.available2023-01-13T18:56:33Z
dc.date.issued2021
dc.descriptionIndexado en Scopus.
dc.descriptionEl texto completo de este trabajo no está disponible en el Repositorio Institucional UNIFE. Deberá acceder por el DOI ó URL de la casa editorial externa.
dc.descriptionRevista Venezolana de Gerencia ; Vol. 26, Nº5 ; 2021 ; pp. 108-122
dc.description.abstractThe objective of this research was to develop a systematic review of the scientific literature between 2015 and 2022 on the relationship between digital competencies and critical thinking. In the methodological aspect, the PRISMA methodology was taken as a starting point, having chosen the Scielo, Scopus, Ebsco, and Eric databases, in English and Spanish. Neither language nor place was considered an element of exclusion. As for the results: out of 30 sources, 13 correspond to Spain with 8 publications, the rest to different countries; 18 in Spanish and 12 in English; the greatest number of publications have been in 2021 with 11; a third part has been published in SciELO; the predominant methodological approach is quantitative; 60% have an indirect relationship between the two categories; and in terms of linkage, 56% contribute to improving learning. In the discussion and conclusions: it is in Spain that there is the greatest concern for publications of this type, so most are in Spanish; it is inferred that the highest peak is 2021 due to the pandemic; the majority quantitative approach is due to the preference for quantifiable statistical data especially for the digital competencies category; the indirect relationship between the two categories is because both have different methodologies; and finally the ability for digital competencies significantly improve learning and contribute to providing solutions to different learning situations.
dc.identifier.doihttps://doi.org/10.52080/rvgluz.26.e5.8
dc.identifier.journalRevista Venezolana de Gerencia
dc.identifier.urihttp://hdl.handle.net/20.500.11955/1050
dc.identifier.urlhttps://www.scopus.com/record/display.uri?eid=2-s2.0-85112602300&doi=10.52080%2frvgluz.26.e5.8&origin=inward&txGid=f50dd5ef9dcb4e0c431a2fef500eee2a
dc.language.isospa
dc.publisherUniversidad del Zulia
dc.relation.ispartofurn:issn: 1315-9984
dc.rightsinfo:eu-repo/semantics/restrictedAccess
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0/
dc.sourceRepositorio Institucional - UNIFÉ
dc.subjectCalidad de la educación
dc.subjectAprendizaje en línea
dc.subjectEstudiante universitario
dc.subjectPandemia
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#5.03.01
dc.titleCalidad de servicio en tiempos de Covid-19 en estudiantes universitarios
dc.title.alternativeQuality of service in students of a national university in Lima
dc.typeinfo:eu-repo/semantics/article
unife.autor.afiliacionFlores Morales, Jorge Alberto

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