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    • Application of the chatbot in university education: a bibliometric analysis of indexed scientific production in Scopus, 2013-2023 

      Chamorro Atalaya, Omar; Olivares Zegarra, Soledad; Sobrino Chunga, Lisle; Guerrero Carranza, Rosemary; Vargas Diaz, Ademar; Huarcaya Godoy, Madison; Rasilla Rovegno, José; Suarez Bazalar, Raul; Poma Garcia, Jorge; Cruz Telada, Yreneo (Society for Research and Knowledge ManagementMU, 2023)
      Universities today are employing tools based on artificial intelligence to improve the educational service in general. The chatbot represents an online communicative interaction tool which contributes to solving daily ...
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