Necesidad de implementar un marco legal que promueve el establecimiento de un sistema nacional de calidad como mecanismo de protección al consumidor y fomento de la competitividad de los proveedores
Date
2013
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Femenina del Sagrado Corazón
Abstract
La presente tesis denominada “Necesidad de implementar un marco legal que promueve el establecimiento de un Sistema Nacional de Calidad como mecanismo de protección al consumidor y fomento de la competitividad de los proveedores” tiene el objetivo de concientizar al Estado de la urgencia de establecer un marco legal que permita la institucionalización de un Sistema Nacional de la Calidad, la elaboración de los lineamientos generales de una política pública de calidad y la creación de una entidad nacional que se encargue exclusivamente de ella, dado que es un elemento importante que coadyuvará a proteger los derechos del consumidor y fomentar la competitividad de los proveedores en el mercado. Para ello, se describe la realidad del país en materia de calidad, identificando los problemas sociales, culturales y jurídicos más resaltantes en esta materia. Asimismo, se hace un análisis jurídico de la actual regulación en materia de calidad que existe en el país, el cual concluye que ésta es insuficiente e ineficiente. Finalmente, se elabora un proyecto de ley que permite la creación de un Sistema Nacional de la Calidad y demás herramientas que ayudarán a solucionar los problemas detectados en la investigación.
The main objective of the present thesis named "The urge to introduce a Legal framework to promote the establishment of a National quality system as comsumer protection mechanism and encourage the free rivalry of suppliers" is to raise awareness within the government of the necessity to establish a legal framework which will allow the institutionalization of a Quality National System, the elaboration of general guidelines for a high quality public policy and the creation of a national entity which takes care of it, since it is the main factor that contribute the consumer rights protection and to encourage the market suppliers free rivalry. For that, it is mandatory to describe the national reality in terms of quality, identifying the most remarkable social, cultural and legal problems of this topic. Additionally, a legal analysis of the current national regularization in terms of quality has been done, which results shows that this is insufficient and inefficient. Finally a legal project has been done to allow the creation of the Quality National System and additional tools which will help to solve detected problems during the investigation.
The main objective of the present thesis named "The urge to introduce a Legal framework to promote the establishment of a National quality system as comsumer protection mechanism and encourage the free rivalry of suppliers" is to raise awareness within the government of the necessity to establish a legal framework which will allow the institutionalization of a Quality National System, the elaboration of general guidelines for a high quality public policy and the creation of a national entity which takes care of it, since it is the main factor that contribute the consumer rights protection and to encourage the market suppliers free rivalry. For that, it is mandatory to describe the national reality in terms of quality, identifying the most remarkable social, cultural and legal problems of this topic. Additionally, a legal analysis of the current national regularization in terms of quality has been done, which results shows that this is insufficient and inefficient. Finally a legal project has been done to allow the creation of the Quality National System and additional tools which will help to solve detected problems during the investigation.
Description
Keywords
Protección del consumidor, Derecho--Tesis
