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Application of the chatbot in university education: a bibliometric analysis of indexed scientific production in Scopus, 2013-2023
Acceso sólo a Resumen
(Society for Research and Knowledge Management, 2023)
Universities today are employing tools based on artificial intelligence to improve the educational service in general. The chatbot represents an online communicative interaction tool which contributes to solving daily ...
Student satisfaction in the context of hybrid learning through sentiment analysis
Acceso sólo a Resumen
(Institute of Advanced Engineering and Science, 2024)
With the incursion of data science into the academic field and the massification of social networks, it is possible to extract information on student satisfaction that contributes to feedback on teacher teaching strategies ...